Privacy
Policy
At Scripps Networks, Inc. (“SNI” or “we”), we are committed to protecting the
online privacy of visitors to our websites, including
www.scrippsnetworks.com, www.HGTV.com
, www.FoodNetwork.com,
www.DIYNetwork.com, www.FineLiving.com,
and www.GACTV.com. This Privacy Policy
(also referred to here as the “Policy”) applies only to the websites and online
services provided by SNI. This Policy does not cover any interaction you may
have with Scripps Networks, Inc. by telephone, postal mail, or other offline
communications. The purpose of this Policy is to inform you about the types of
information we gather about you when you visit our websites, how we may use
that information, and how we disclose it to third parties.
Our websites are not designed for use by children without their parent's
supervision. We ask that anyone under the age of thirteen not submit any
personal information through our websites. We do not knowingly collect any
personal information from children under the age of thirteen, and therefore we
do not knowingly distribute such information to third parties.
Our websites may contain links to other websites, including websites directed
to children. We have no control over the privacy practices or the content of
any of our business partners, advertisers, sponsors or other websites to which
we provide links from our websites. You should check the applicable privacy
policy of the website sponsor when linking to other websites.
I. Information That We Collect
Personal Information
At various locations on our websites, such as in registration forms,
sweepstakes entries, message boards, online stores, surveys, and polls, we may
request that you supply us with "personal information," such as your name,
email address, mailing and shipping addresses, home or work telephone number,
and/or credit card information. You will always know when we are collecting
personal information, because we only collect personal information when you
voluntarily submit it to us through our online forms and questionnaires.
Although you do not have to provide us with any information to visit our
websites, you may not be able to fully utilize all of the services on our
websites if you choose not to provide certain information. If you do choose to
give us personal information through our websites, we will collect and retain
that information.
Non-Personal Information
When you use our websites, we may also collect "non-personal information,"
which is information that, by itself, cannot be used to identify or contact
you, such as demographic information (your age, gender, income, education,
profession, zip code, etc.). Non-personal information may also include
technical information, such as your IP address, the type of browser you are
using, the websites you visit immediately before and immediately after you
visit our websites, and other anonymous data involving your use of our
websites. Non-personal information may also include information that you
provide us through your use of our websites, such as the time zone you select
if you use a TV schedule feature, or the terms you enter into the search
functions of our websites.
Online Stores
We may collect personal information from you when you purchase products from
our online stores. For example, we may require you to provide your name,
contact information, shipping and billing addresses, and a credit card number
before we process your orders. We also collect information about your
transactions with us. We may use the information that you provide to
communicate with you about products purchased through our online stores, to
provide customer support in connection with those products, and to send you
information about other products and services which we believe may be of
interest to you.
Cookies
We use "cookies" to enhance your visits to our websites. A cookie is a small
amount of data that is sent to your browser from a web server and stored on
your computer's hard drive. Cookies do not store personal information about
you, unless you knowingly provide it. Cookies can store non-personal
information, such as what websites, pages, or advertisements your browser has
accessed. We use cookies to store information and personalize your experience
with our websites. For example, cookies allow our websites to recognize your
browser as a previous visitor, and thus save and remember any preferences that
may have been set while you were previously browsing our websites. Our cookies
can also store your password, personalize pages, and keep track of selections,
such as your time zone and episode selections, or items you have placed in a
"shopping cart."
You do have control over cookies. Most browsers can be set to notify you when a
cookie is being placed on your computer. Most browsers can also be set to
refuse to accept cookies, although this may affect your Internet experience.
You can also erase cookies that are already on your computer. For more
information about working with cookies, you should consult your user manual,
FAQ, or "help" function of your specific browser and operating system software.
II. How We Use the Information We Collect
Our Services and Websites
We use your personal information to provide you any services that you may
request or require, to communicate with you, to allow you to make purchases,
and to allow you to participate in online contests, surveys and games. We use
aggregated non-personal information about our users to understand our website's
demographics, such as the percentage of male and female users, the geographic
distribution of our users, the age ranges of our users, or a combination of
these or other demographics. We use the non-personal information we collect to
analyze how our websites are being used, and to improve the content of our
websites, online product offerings, and marketing and promotional efforts.
Email Communications
If you send us an email with questions or comments, we may use your personal
information to respond to your questions or comments, and we may save your
questions or comments for future reference. However, aside from our reply to
such an email, it is not our standard practice to send you email unless you
request a particular service that involves email communications, you otherwise
consent to being contacted by email or if such contact is to communicate with
you about products purchased through our online stores, to provide customer
support in connection with those products, and to send you information about
other products and services which we believe may be of interest to you. There
may be times when you will have the opportunity to subscribe to an email list
or electronic newsletter that will send information about our websites or our
advertisers to your email address. However, we will provide you with the option
to change your preferences and opt-out of receiving those communications. You
may request at any time that we not email you in the future by clicking the
"unsubscribe" link which is included at the bottom of any email that you
receive from us, or by contacting us at privacy@HGTV.com.
If you unsubscribe, we will make reasonable efforts to discontinue these email
communications as soon as practicable.
If you make a purchase through our online stores, we may use the information
you provide to send you important announcements and updates regarding our
websites or online products. You may also receive periodic mailings regarding
new products and services. However, you may opt-out from receiving future
mailings by contacting privacy@HGTV.com or:
Scripps Networks, Inc.
Attn: Web Privacy Policy Department
PO Box 50970
Knoxville, TN 37950
When you provide us with your personal information to make a purchase through
our online stores, we use this information to process your online order and
credit card number. We also use your address and billing information to bill
you and provide associated support.
III. Disclosure of Information to Third Parties
Affiliates and Non-Affiliates
Except as specifically set forth in this Policy, we do not share your personal
information with any non-affiliated third party without your permission. We may
disclose aggregate information, such as demographic information, and our
statistical analyses to third parties, including advertisers or other business
partners. This aggregate information does not include your personal
information. We may, however, share your personal information with certain
websites that control us, are controlled by us, or under common control with us
(our "Affiliates"), such as the HGTV.com,
FoodNetwork.com,
DIYNetwork.com, GACTV.com and
FineLiving.com websites, and websites operated by our Affiliates or
other businesses of the E. W. Scripps Company, our parent company, so that they
and we can offer you products and services that may be of interest to you.
Please refer to our Affiliates' privacy policies for details regarding how they
handle your personal and non-personal information.
Service Providers
We sometimes engage unaffiliated businesses to assist us in providing you
certain services. For example, we may hire a shipping company to help us
deliver our products or services to you. We may also use third parties to
process online transactions and credit card payments, provide advertising,
marketing and promotional assistance, provide email services, or facilitate our
online services (such as message boards, chat rooms, and surveys). In those
instances, we may need to share your personal information with them. We require
these companies to use your personal information only to provide the particular
product or service and do not authorize them to use your personal information
for any other reason.
We sometimes offer promotions (like sweepstakes or free subscriptions) in
conjunction with a third party sponsor. If you choose to participate in one of
those promotions, we may share your information with the sponsor if they need
it to send you a product or other special promotion they offer.
Business Transactions
As SNI and its websites continue to develop, we may buy, sell or combine with
other businesses. If so, personal and non-personal information that we or other
businesses have collected will likely be transferred as part of the
transaction. If we sell a business, we will attempt to ensure that requests
made of us regarding email communications will be honored.
Public Forums
We feature public forums such as chat rooms, message boards, bulletin boards,
or similar activities where you and other users of our websites can communicate
with one another. This Policy does not protect you when you use these public
forums or provide information (including personal information) about yourself.
Any information you share in a public forum such as a chat room, message board,
or bulletin board is public information and may be seen or collected by anyone,
including third parties that do not adhere to our Privacy Policy. SNI is
not responsible for events arising from the distribution of any information you
choose to publicly post or share through our websites.
Third Party Advertisers
We use third-party advertising companies to deliver specific advertisements to
you, which appear on pages throughout our websites. These companies collect
non-personal information about your visits to our websites and other websites
in order to provide advertisements about products and services that may be of
interest to you. These companies may also aggregate your non-personal
information for use in targeted advertising, marketing research, and other
similar purposes. These companies may place their own cookies on your computer.
If you want to prevent a third-party advertiser from collecting and using this
information, you may visit each third party advertiser's website directly and
opt-out. You may also visit Network Associates at
www.nai.com for solutions regarding consumer privacy.
Other Disclosures
We may disclose personal information when we are required or requested to do so
by law, court order or other government or law enforcement authority or
regulatory agency; to enforce or apply our rights and agreements; or when we
believe in good faith that disclosing this information is necessary or
advisable, including, for example, to protect the rights, property, or safety
of SNI, our users, or others. This includes exchanging information with other
companies and organizations for fraud protection and credit risk reduction. We
reserve the right to use or disclose non-personal information in any way we see
fit.
IV. Security of the Information We Collect
The security of your personal information is important to us. We maintain
physical, electronic, and procedural safeguards to help secure your personal
information. However, "perfect security" does not exist on the Internet, and
there is always some risk in transmitting information electronically. The
personal information we collect is stored within databases that we control. As
we deem appropriate, we use security measures consistent with industry
standards, such as firewalls and encryption technology, to help protect your
information. However, since no security system is impenetrable, we cannot
guarantee the security of our databases, nor can we guarantee that information
you supply won't be intercepted while being transmitted to us over the
Internet. Of course, any information you post to any message board, discussion
group, or other public posting area on our websites is available to anyone with
Internet access.
V. Accuracy of the Information We Collect
Any questions you may have regarding our Privacy Policy, the accuracy of your
personal information or the use of your personal information, or any requests
that we correct, update, or remove your information in our databases, should be
directed via email to privacy@HGTV.com,
or via telephone to 865-694-7879. You also can write us at:
Scripps Networks, Inc.
Attn: Web Privacy Policy Department
PO Box 50970
Knoxville, TN 37950
After receiving a request to change your information, we will make reasonable
efforts to ensure that all of your personal information stored in databases we
actively use to operate our website will be updated, corrected, changed or
deleted, as appropriate, as soon as reasonably practicable. However, we reserve
the right to retain in our archival files any information we remove from or
change in our active website databases. We may retain such information to
resolve disputes, troubleshoot problems and enforce our terms of use. In
addition, it is not technologically possible to remove each and every record of
the information you have provided to us. A copy of your personal information
may exist in a non-erasable form that will be difficult or impossible for us to
locate.
This Privacy Policy is effective as of August 17, 2006. We reserve the right to
change this Privacy Policy at any time, and will post any changes to this
Privacy Policy as soon as they go into effect. Please refer back to this
Privacy Policy on a regular basis.
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